How can we help?

ActiveBook is a platform for interactive digital books. Unlike a regular eBook, ActiveBook titles include working quizzes with instant grading, animations and simulations, calculators and tools, and content that updates in real time — all right on the page.

Click Sign up and follow the steps — you can register with your email address or continue with Google, Microsoft, or LinkedIn. Accounts are created on the website; once you have one, the same sign-in works in every app.

You can read in any modern web browser, and with the ActiveBook apps for iPhone, iPad, Mac, Android, and Windows. Your library, reading position, and progress stay in sync across all of them.

You can sign in with your email and password, or with Google, Microsoft, or LinkedIn. If you've forgotten your password, use the password reset link on the sign-in page. If you originally signed up with a social provider, use that same provider's button.

Your account works everywhere, but access to purchased content is limited to a set number of registered devices at one time to protect authors. If you hit the limit, you can remove an old device from your account settings or contact support.

You can request deletion of your account and personal data at any time — see the account settings page, or the steps in our Privacy Policy. Records we must keep by law (like transaction records) are retained as described there.

Purchases are made on the ActiveBook website — the reader apps don't sell content or offer in-app purchases. Books you buy on the website appear automatically in your Library inside every app after you sign in.

Checkout is processed securely by Stripe, which accepts major credit and debit cards. We never see or store your card details — see our Privacy Policy.

Yes — you can request a refund within 14 days of purchase for duplicate purchases, technical faults we can't fix, or content that's materially not as described. Email support@activebook.ai with your order number. Full details are in our Refund Policy.

No. When you buy a book you get a personal license to read it through ActiveBook for as long as it remains on the platform — including free updates when the author revises it. See the Terms of Service for details.

No typing needed. When you open ActiveBook from your course, a personal access code is assigned to you automatically and you arrive here with it prefilled — just sign in (or create your free account) and press Redeem. Relaunching from the course always shows the same code, so you can never lose it.

Yes — we provide an LTI 1.3 tool that works with Moodle, Canvas, Blackboard, D2L Brightspace, and any LTI-compliant LMS or courseware platform. Launches are cryptographically verified, and each student receives their personal access code automatically. Email support@activebook.ai to get connected.

Your purchased and assigned books appear in your Library after signing in. The same account works across the website and every app — if a book seems missing in an app, check that you're signed in with the same email you used to buy it.

Yes — your reading position, highlights, notes, and completed activities sync automatically across all your devices whenever you're online.

If your book is connected to your school's learning management system (LMS), completions can sync to your course automatically. Ask your instructor whether your course uses LMS sync; otherwise scores are for your own progress.

Sign up for an instructor account. You'll get access to the author panel and the live editor, where you can import a Word document or build chapters with interactive blocks. You must own the rights to everything you upload — see our Copyright & DMCA Policy.

Yes — that's the point! Edit your content any time; changes go through a quick review workflow and then update for every reader instantly. No new editions, no reprints.

Try reloading the chapter (close and reopen the book). If the problem continues, email us at support@activebook.ai with the book title, the chapter, and what you expected to happen — we'll take a look.

A stale cache is the usual cause — do a hard refresh (Ctrl/Cmd + Shift + R) or clear your browser cache. In the apps, sign out and back in. Still broken? Tell us your device and browser at support@activebook.ai.